I've bought three or four sets of tires from them over the years, and I've been happy with them every time. The service is fast, friendly, and professional. They'll text you on your phone, if you like, to let you know when the job is done, so you can go across the street to relax and enjoy a cup of coffee. But, if you want to wait at the shop, the waiting area is nice. This last time I got tires, there was a manufacturer's rebate. Of course, I had forgotten to send in the rebate. But, to my surprise, the desk person from Fishkill Tires called me a month later to follow up and see if I had sent it in. That reminder saved me 50 bucks. How's that for customer service!